BENEFITS

Feedback. Minus the stress.

We make asking for feedback easy, and giving feedback simple and rewarding. Starred is a feedback solution built to align with your business goals and scale across your organisation.

Feedback on all devices

Reach your customer or employee where they’re active.

Fully responsive

Invites and surveys optimized for desktop, tablet and mobile. Get verified feedback across multiple channels – Facebook, WhatsApp, email (and more).

Analyze with impact

Turn real-time insights into action

 

The Priority Matrix

Take Net Promoter Score™ & Customer Effort score to the next level. Which improvements to your service will have the highest impact on your score? Our Priority Matrix shows you what’s driving loyalty and satisfaction.

Enterprise-ready Dashboarding

New challenges and customer experiences arise every day. As a company, you don’t want to wait for static annual reports. We provide real-time and easy-to-analyze insights for all your surveys. Turn opinions into data so you can prevent churn and boost loyalty.

Feedback built to scale across your organisation

Every business is different. That’s why with Starred you’re able to build account structures to reflect your own organisation , including tailoring role-based access rights. Benchmark, compare and analyze across divisions, regions and client segments.

Leverage positive feedback

Our landing pages help you make your promoters real promoters. Encourage positive respondents to write reviews and refer you to their network.

Act on feedback immediately

Your business moves in real-time, and so does Starred. Route firefight emails to the right person to follow-up negative feedback immediately.

Feedback on feedback

Personalize your follow-up and automate it to scale. Let clients and employees know what you’ve done with their feedback – build trust, enagement and earn loyalty.