STARRED FOR CUSTOMER FEEDBACK
Unhappy customers don’t only leave you.
95% of them share their bad experience with others.
Prevention is better than the cure.
A happy customer feels they’re being heard.
Starred is the feedback solution that brings their voice to life, helping you identify key drivers of customer experience and retain more business.
Survey fatigue? What’s that?
Starred response rates lead the industry. Why? Our solution puts you in your customers’ shoes. You’re creating feedback experiences you’d want to have yourself.
We’ll crunch the numbers…
Actionable feedback insights. Prioritised by impact.
What needs improving first to boost loyalty?
Filter by customer segments, brands, locations. Bring the Voice of the Customer alive throughout your organisation.
Give your teams access to their feedback and priorities.
Route notifications to the right person to resolve customer issues immediately.
…and do the heavy lifting.
Stay customer-centric by keeping feedback on the agenda.
Automate, integrate, save time.
End-to-end & Two-way integrations with major CRMs.
Work with Zendesk? Gather feedback when closing tickets in your support desk software.
At Randstad our core value is human-forward. That’s what we try to do in everything. Within IT we’re bringing this value to life with feedback on Starred.
Laura van der Kaaij
Business Analyst, Randstad Groep IT
Read how Starred boosted engagement and grew response rates by 45% at Randstad.
Leverage the full power of your feedback data.
We’ve got your (feed)back
Tailor-made setups, onboardings and training.
Reflect your organisation
Account structure to mirror your org and your way of working
Feedback is for sharing
Unlimited #users. Control access of who-sees-what.
Save time. Know more
Integrate Starred into your workflow and automate the feedback process.
Our team goes the extra mile
We’ve got the expertise. Lets work together aligning NPS, CES and CSAT with your business goals.
Deep dive into your results
Send out and analyze feedback at every brand/regional/management level.
Private & Secure by design
Military-grade encryption. Your customer data is safe with Starred.