Wat is de ROI van een goede Candidate Experience?

Wat is de ROI van een goede Candidate Experience?

Nu de krapte op de arbeidsmarkt op een hoogtepunt is, heeft iedereen binnen recruitment momenteel de ‘Candidate Experience’ op zijn lippen. Volgende The Society for Human Resource Management zagen we in het afgelopen decennium een trend richting het snel aannemen van...

What’s the ROI on a good Candidate Experience?

Since the ‘run for talent’ is at its all time high, the ‘Candidate Experience’ is currently on the lips of everyone working in recruitment. According to the members of The Society for Human Resource Management, in the last decade we saw a trend towards hiring quickly...

What’s in an email?

What’s in an email? A lot actually. As the primary channel that our clients use to reach respondents, it’s an important part of our business.

3 Ways to Fuel Startup Growth with Feedback

Starting up? Don’t overlook the value of early stage feedback. In this article I’ll explain 3 key reasons why metrics like Net Promoter Score and Customer Effort Score will be instrumental to your growth. Feedback is an incredibly versatile...

How to build a business case for NPS

To show investing in NPS feedback makes sense, you need to show it makes business sense. In this blog series Starred’s finance guru Peter Strik breaks it down. Customer centricity is essential to your organisation’s long term success. That’s why smart organisations...

Thoughts on value-driven product strategy

If you walk into a dark room, the first thing you do is turn the lights on. It’s an immediate reaction that we are used to doing and is generally a norm. The best way to build great products is to listen and engage with user feedback. However, although it’s considered...