STAR asks professionals for their feedback and reacts immediately if necessarySTAR is market leader in project management, consultancy and secondment in the oil and gas industry. "Think of companies like Shell, BP, Exxon and Gasunie", says Gijs Outmaijer who is HR Advisor and responsible for the structure and HR policy regarding all professionals. "We use Starred to measure feedback from professionals on our services and to allow us to attract, engage and retain them, because that's what's it about in this business". Reporting is shared via the operational managers to the consultants who provide the services to our professionals on a day tot day basis. At STAR they have insight into the feedback on an individual level.
The tool is easy to useGijs finds the Starred tool very easy to use: "I can personalize, I can test. For me the ease of use is really well. I can do almost anything myself".
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Caroline van der Lande
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