Your Automated Customer Experience feedback tool with Salesforce

We integrate with your ATS to help you go from opinions to actionable insights. Send customized surveys to measure your Customer Experience with no hassle.

Your Automated Customer Experience feedback tool with Salesforce

We integrate with your ATS to help you go from opinions to actionable insights. Send customized surveys to measure your Customer Experience with no hassle.

Measure and improve your Customer Experience

The plug-and-play Salesforce integration helps reshape your Customer Experience through feedback.
Gather
Our workflows automatically trigger benchmarked surveys at every crucial touch-point. Quantify Customer Experience after application, rejection, and hire.
Analyze
We offer you top-notch dashboarding and priority matrices, to help you quickly identify the reasons behind your customer NPS.
Act
We give you actionable insights to act upon. Your improvements will be prioritized based on their impact. Make data-driven decisions!

How does the
Starred x Salesforce
integration work?

CONVENIENCE

Benefit from continuous experience insights with no stress

Our feedback forms are automatically triggered at crucial touch-points in your Salesforce pipeline.
Our integration runs in the background – get continuous information, without any stress.
Automation means no human error!
TEMPLATE GALLERY

A form for every touch-point in your customer Journey Funnel

We have benchmarked templates for your feedback forms and best practices to support you throughout the Customer Journey. Learn what, when, and how to get feedback from your customers.

RESPONDENT EXPERIENCE

High-performing, branded feedback

Starred feedback is respondent-friendly, and optimized for high response rates.
Include the first question in your invite to increase your click-through rate.
We offer automatic cross-device optimization.
Redirect customer to review portals

Turn opinions into data

You gathered feedback. Now what? Starred turns your Salesforce pipeline feedback data into actionable priorities to help you improve your Customer Experience.
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  • Improve

    Leverage

    Monitor

    Maintain

    5.9

    6.2

    6.5

    6.8

    7.1

    7.4

    7.7

    8.0

    Priority Ranking

    1

    Responsiveness

    2

    Feedback given

    3

    Understanding needs

    4

    Clear steps to be taken

    5

    Professionalism

    1

    Responsiveness

    Avarage satisfaction

    5.7

    NPS correlation

    0.89

    Prority score

    100%

    Inspect item

    2

    Feedback given

    Avarage satisfaction

    3.0

    NPS correlation

    0.15

    Prority score

    25%

    Inspect item

    3

    Understanding needs

    Avarage satisfaction

    8.0

    NPS correlation

    0.66

    Prority score

    20%

    Inspect item

    4

    Clear steps to be taken

    Avarage satisfaction

    8.1

    NPS correlation

    0.68

    Prority score

    18%

    Inspect item

    5

    Professionalism

    Avarage satisfaction

    7.9

    NPS correlation

    0.57

    Prority score

    17%

    Inspect item

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