You can’t fix reputation risks you can’t see

The hiring process shapes what candidates, employees and future customers think about your company. Starred helps TA teams spot reputation risks early, uncover inconsistent experiences and take action before trust is lost.

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See Starred in action.

Join teams protecting their Employer Brand

See what candidates notice first about your brand

Understand how hiring shapes your reputation

See which steps in the hiring journey strengthen or weaken trust in your company.

Surface inconsistent hiring experiences

Find where experiences break down between recruiters, hiring managers or different teams.

Spot risks early before they escalate

Address negative experiences before they affect future hiring success.

Prevent long-term damage

Take action before negative experiences spread to Glassdoor, Kununu, social networks and future candidates.

Build an Employer Brand worth remembering with Starred

Be the first to know where your reputation is at risk

Reputation damage often starts long before it appears on Glassdoor.

Spot issues before they become public
Collect feedback across the entire hiring journey
Get a real-time view of how candidates and new hires perceive your company

Identify the root causes

Discover why experiences differ across your hiring processes.

Pinpoint where candidate sentiment drops
Compare performance across your hiring organization
Uncover the patterns behind your feedback data

Know where to take action

Not every issue deserves the same attention.

Prioritize high-impact improvement areas
Separate recurring issues from one-off feedback
Receive tailored recommendations based on your data

Build a consistent reputation

Automatically redirect candidates who had a great experience to Glassdoor.

Build consistency across every hiring touchpoint
Identify and scale hiring best practices
Make sharing a positive experience easy with Starred’s “thank you page” redirect

Trusted by teams who care about hiring the right way

Companies across the globe use Starred to improve candidate experience and business results, from building trust in the process to attracting and hiring top talent.

For us, transparency is key. We want to make sure we are very open and honest as far as what's going on. Whether that's areas to improve on or what’s going really great.
Kristine Bucco
Recruiting Operations Manager at Elastic
Since working with Starred, we've been analyzing all of the data collected from candidates and reading all of their comments. By doing this, we've increased our cNPS score by 56%.
Samantha Riley
Recruitment Coordinator at Deliveroo
Before Starred, we weren't able to pull actionable insights when we had an issue. We were spending too much time filtering through spreadsheets to find the answer.
Annie Sindel
Senior Program Manager at Immutable
We understand that delivering an exceptional Candidate Experience not only enhances our Employer Brand, but also directly impacts our ability to attract top talent.
Lucas Nehemiah
Senior Manager of Talent Operations & Programs at Marqeta
Our partnership with Starred has allowed us to better understand our candidates and their needs, which has enabled us to make changes within our processes that drive efficiencies without hindering or harming the candidates we interact with.
Shaun Rudden
Head of Talent Excellence at Wolt
The data made us rethink how we communicate with candidates. We rewrote our candidate emails, from rejections to interview invites, to be more personal and candidate-centric. Starred helped us put Candidate Experience at the center.
Niklas Boserup
Talent Acquisition Consultant at Demant

Never get caught off guard by candidate feedback again

The experience you intended

Create a hiring process that gives every candidate the experience you want to be known for.

Stay one step ahead

Know about reputation risks before they become bigger problems.

No more surprises

Spot issues first instead of discovering them on Glassdoor or Kununu.

Am employer brand built by your team

See how every recruiter, hiring manager and department contributes to your brand reputation.

Stop guessing what to fix next

See how Starred turns your hiring data into clear, prioritized next steps.

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Frequently asked questions

If you're wondering how to protect your hiring reputation, you're not alone. Here are the questions we hear most often.

Can we measure whether changes to our hiring process are actually improving our reputation?

Yes, and that's what candidate feedback is there for. Many teams introduce new interview training or communication standards but have no clear way of knowing whether candidates experience those improvements. Starred tracks candidate feedback over time to see whether changes are having the intended effect.

We already monitor Glassdoor reviews. Isn't that enough?

Reviews are valuable, but they tell you what happened after the experience is over. By that point, there's very little opportunity to understand where things started to go wrong. Candidate feedback collected during the hiring journey gives you a much earlier view, making it possible to address issues before they become part of your public reputation.

Can Starred tell us where our hiring experience is inconsistent?

Yes. Candidate experience often varies more than companies expect. One hiring team may communicate clearly while another leaves candidates waiting for weeks. Starred compares feedback across recruiters, hiring managers, teams, departments and locations to make it much easier to see where experiences differ and where more consistency is needed. Looking at feedback across teams quickly shows where candidates are having a very different experience than you intended.

How can Starred help us prevent reputation issues, not just report on them?

Waiting until candidates start leaving public reviews means the opportunity to improve has already passed and your reputation already took a hit. By collecting feedback throughout the hiring journey, you can identify recurring issues before they become a pattern shaping your reputation.

How can we tell the difference between a one-off bad candidate experience and a bigger pattern?

Every hiring process generates the occasional unhappy candidate. That doesn't always mean something needs fixing. The important question is whether the same issue keeps appearing across different roles, recruiters or hiring managers. Starred highlights those patterns early, giving you the confidence to step in before they become a bigger problem.