Wat is de ROI van een goede Candidate Experience?

Nu de krapte op de arbeidsmarkt op een hoogtepunt is, heeft iedereen binnen recruitment momenteel de ‘Candidate Experience’ op zijn lippen. Volgende The Society for Human Resource Management zagen we in het afgelopen decennium een trend richting het snel aannemen van...

How To Measure Candidate Experience

It’s already well established: bad candidate experience is costly to your business, and good CX has excellent ROI. With poor CX you won’t be earning precious candidate referrals, and you can expect to be spending a disproportionate amount of your time putting out...

3 Best Practices for Feedback in 2019

A new year means new years resolutions and new business goals. Why not double down and set yourself up with some healthy habits when it comes to setting your business goals as well? When setting your feedback goals and implementing feedback projects for 2019 there’s a...

What’s the business impact of a bad Candidate Experience?

  Candidate Experience matters, it can directly hit your bottom line. It has never been easier for individuals to have a voice. Social media, blogging and review sites are now widely used across all industries. Whole businesses have been...

Building feedback into your candidate touchpoints

Having the best touchpoints and asking the right questions at the right time throughout your Candidate Journey will allow you to get the right insights to understand how your candidate truly feels about their experience with you. It also allows you to see your...

You’ve Bought a System to Measure Candidate NPS … Now What?

Serious about your candidate experience? The steps you’re taking will look something like this. You’ve understood the ‘why’ of Candidate Experience. You understand that it makes business sense. You’ve become serious about improving it and taking your employer brand to...

How to Apply NPS to Candidate Experience

In recent years NPS has evolved from being primarily a customer/marketing metric to an expanded set of use cases: HR and recruitment are now realizing the potential of NPS as an indicator of their performance and future success. In this article I’ll discuss the...