Make Hiring Manager Satisfaction your TA team's strongest KPI

Automated feedback surveys designed for TA teams. Measure internal collaboration, uncover process blockers, and turn Hiring Manager Satisfaction into a business KPI.

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Trusted by leading employers to strengthen TA-Hiring Manager collaboration

Why does Hiring Manager Satisfaction matter?

They're not just stakeholders – they're decision-makers  
Hiring Managers shape job descriptions, lead interviews and decide who gets hired. Their experience drives the quality and speed of the entire process.
Friction leads to drop offs, delays and poor hires
When Recruiters and Hiring Managers aren't aligned, time is wasted, offers fall through and the best candidates slip away.
Most teams don't measure it
Without feedback, you're blind to the internal dynamics affecting your hiring goals. Starred makes it measurable and actionable.
High satisfaction leads to speed, quality and team retention
Hiring Manager Satisfaction leads to faster processes, hires fit the role and your company culture, and stronger TA performance across the board.

“Starred has defined the metrics we should be measuring. Now, we can compare our performance YoY and benchmark against others in the industry to improve.“

Lucas Nehemiah
Senior Manager of Talent Operations & Programs
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Hiring Manager Satisfaction drives hiring success

+65

average Hiring Manager NPS score when using Starred

30%

of hiring mistakes come from poor planning between TA and Hiring Managers

4x

greater impact on TA performance comes from building strong Hiring Manager relationships

Capture Hiring Manager feedback where it counts

Automatically survey Hiring Managers at key points in the recruitment process. Understand how they feel about recruiter performance, process clarity, and candidate quality – and where the collaboration breaks down.

Improve Hiring Manager Satisfaction today
Role kick-off meeting

Question examples:

• Did the recruiter agree on an effective sourcing and recruitment strategy?

• Did you agree on the structure of the interview process?

Measure the experience of your job applicants on your career page.
Recruiter

Question examples:

• Did the recruiter understand the role well?

• Was the quality of talent advice high?

• Did they deliver on commitments identified at the start of the process?

Measure the experience of your job applicants by sending a survey straight after someone applied.
Recruitment process

Question examples:

• Was the interview scheduling process smooth and efficient?

• Was the recruiter clear in communication, and did they regularly provide you with updates?

• Were you aligned on the offer strategy with the recruiter?

• Was the overall recruitment process quick and efficient?

Measure the experience your candidates have after the phone screening stage.
Candidate quality

Question examples:

• Was the recruiter able to build a diverse talent pool?

• Was the recruiter able to find quality candidates that matched the role?

• Were you aligned on the offer strategy with the recruiter?

• Was the overall recruitment process quick and efficient?

Measure the experience of your candidates after an assessment.

The feedback loop that powers high-performing TA teams

Use Starred's purpose-built surveys to measure Hiring Manager Satisfaction, recruiter engagement, and process clarity.
All in one platform, fully integrated with your ATS.

Hiring Manager NPS

Quantify your internal collaboration

Get clear, structured Hiring Manager Satisfaction scores with Starred's adapted Net Promoter Score methodology. Compare results across departments, roles, regions and benchmark against top-performing companies.

Try our Hiring Manager dashboard
Automated Feedback

Surveys sent at the right time, no manual work

Starred integrates with your ATS to trigger surveys when the hiring process ends. No follow-up needed – just real feedback from the right Hiring Managers, at the right time.  

See how the survey flow works
Benchmarks & Dashboards

Know where you stand and what to fix

Our dashboards highlight satisfaction gaps, surface low-rated themes (like recruiter alignment or candidate quality) and compare your scores to global benchmarks, so you can improve with precision.

See how you compare
Recruiter Engagement

Support the rest of the TA team

Track recruiter engagement and internal feedback alongside Hiring Manager insights. Together, they help you build a high-performing, collaborative hiring function.

Fix your internal alignment

"Understanding how Hiring Managers experience our process gave us insights that improved alignment and Candidate Experience."

Natacha Niox-Chateau
Head of Talent Acquisition Excellence
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Want to find out more? Speak to one of our Hiring Experience experts!

Book a demo