Our Customer Success team is there to help you every step of the way towards Candidate Experience excellence.
"We felt like they (Customer Success) were part of our team, that they wanted to achieve the same goal. You don't get that type of service usually."
Our onboarding process includes personalized training sessions to get you up to speed quickly. Our team will work with you to create a customized implementation plan that fits your unique needs.
Your Customer Success Manager helps with exploratory analysis to uncover insights and make data-driven decisions. Our roundtables provide an opportunity to connect with other Starred users and share best practices. Moreover, we plan business reviews to ensure you're staying on track and meeting your goals.
Once you're up and running, we're still here to help. Our post-onboarding calls ensure that you're getting the most out of the platform and provide an opportunity to address any questions or concerns you may have. Our continued chat support is available whenever you need it.
“Candidate Experience is about starting with the human. Recruitment is one of the most human careers, and yet Candidate Experience is often forgotten about. We want to change that”