Are you measuring
Candidate Experience?

72% of candidates that have a bad experience tell others about it.
What are you going to do about it?

Learn more

Industry leaders succeeding at Candidate Experience with Starred.

Candidate Experience: why should I care?

Inhouse recruiters

Agency recruiters

Talent shortage

You might not be doing enough. Record low unemployment means going the extra mile and putting your candidate first for a competitive advantage.

Building relationships

Candidates don’t fall off the face of the face of the earth when you’ve placed them. Go beyond ‘reputation management’: engage candidates and learn from their experience – pre & post placement.

Earning referrals

Your best referrals come from candidates themselves. Without amazing Candidate Experience you can kiss those referrals goodbye.

Employer brand

Talent Acquisition falls apart without a superior brand. News about bad Candidate Experience travels faster than ever: putting out social media wildfires is slowing you down.

Impact on revenue

Bad CX? Costly. 50% of candidates won’t purchase from or recommend a company after a bad recruitment experience.

Earning referrals

Your best referrals come from candidates themselves. Without amazing Candidate Experience you can kiss those referrals goodbye

Bad Candidate Experience? Costly.

Unhappy candidates share their experience. It’ll cost you precious referrals… and money. Work out your own costs with our estimator:

1. Candidates / Applicants per month

100

20K

500

2. Percentage of rejected candidates per month

100%

3. Average customer spend per month

€0

€500

€65

Your total loss in revenue per year (incl. friends)

€0

BOTTOM LINE IMPACT

Number of customers you will lose per year:

0

Your loss in revenue per year (exl. friends):

€0

EMPLOYER BRANDING IMPACT

Your candidates will share their experience with:

0 friends

How do I measure and improve
Candidate Experience?

TEMPLATE GALLERY

Pick a survey,
send it right away.

With dozens of Candidate Experience survey templates, the Starred Template Gallery is the perfect place to start measuring Candidate Experience.

PERSONALIZATION

Feedback finally done right

We believe that giving feedback shouldn’t be a drag. Starred invites and surveys are respondent-friendly and get you high response rates.

Responsive & auto-optimized across all devices.

Personalize your messages to candidates
at scale with automatic custom fields.

Send out in your brand, look & feel.

INTEGRATIONS: STARRED CONNECT

Continuous insights,
zero effort.

Without all the admin and heavy lifting that normally comes with feedback. Automate feedback into your recruitment CRM or ATS workflow with Starred Connect.

Automatically trigger surveys at key
touchpoints in your process.

Integration runs in the background,
zero stress for you.

Complete control over your
Candidate Experience measurement.

TEMPLATE GALLERY

Pick a survey,
send it right away.

With dozens of Candidate Experience survey templates, the Starred Template Gallery is the perfect place to start measuring Candidate Experience.

PERSONALIZATION

Feedback finally
done right

We believe that giving feedback shouldn’t be a drag. Starred invites and surveys are respondent-friendly and get you high response rates.

Responsive & auto-optimized across all devices.

Personalize your messages to candidates
at scale with automatic custom fields.

Send out in your brand, look & feel.

INTEGRATIONS: STARRED CONNECT

Continuous insights,
zero effort.

Without all the admin and heavy lifting that normally comes with feedback. Automate feedback into your recruitment CRM or ATS workflow with Starred Connect.

Automatically trigger surveys at key
touchpoints in your process.

Integration runs in the background,
zero stress for you.

Complete control over your
Candidate Experience measurement.

RESPONDENT EXPERIENCE

Human-first Feedback

Starred starts with the human. Feedback means putting yourself in your respondent’s shoes, and creating friction-less and rewarding feedback experiences.

Include the first question in your invite.

Respondent experience optimized for
high response rates.

Direct survey completions to leave you reviews and give referrals.

Turn opinions into data

What do you need to do to improve Candidate Experience? The Starred Priority Matrix automatically prioritizes your improvements.

1.0-

0.8-

0.6-

0.4-

0.2-

0.0-

Improve

Leverage

Monitor

Maintain

5.9

6.2

6.5

6.8

7.1

7.4

7.7

8.0

Priority Ranking

Responsiveness

Feedback given

Understanding needs

Clear steps to be taken

Professionalism

Responsiveness

Avarage satisfaction

5.7

NPS correlation

0.89

Prority score

100%

Inspect item

Feedback given

Avarage satisfaction

3.0

NPS correlation

0.15

Prority score

25%

Inspect item

Understanding needs

Avarage satisfaction

8.0

NPS correlation

0.66

Prority score

20%

Inspect item

Clear steps to be taken

Avarage satisfaction

8.1

NPS correlation

0.68

Prority score

18%

Inspect item

Professionalism

Avarage satisfaction

7.9

NPS correlation

0.57

Prority score

17%

Inspect item

Automated and integrated to fit how you work.

No one has time to manually invite candidates for feedback. Get hassle-free, continuous insights.

Starred integrates into recruitment CRM
and ATS systems like Greenhouse, Carerix, Bullhorn and more.

Trigger surveys automatically around key client
and candidate touchpoints like placement and end of placement.

No extra work for you, just more insights.
Focus on improving Candidate Experience.

How do I measure and improve Candidate Experience?

TEMPLATE GALLERY

Pick a survey,
send it right away.

With dozens of Candidate Experience survey templates, the Starred Template Gallery is the perfect place to start measuring Candidate Experience.

PERSONALIZATION

Feedback finally
done right

We believe that giving feedback shouldn’t be a drag. Starred invites and surveys are respondent-friendly and get you high response rates.

Responsive & auto-optimized across all devices.

Send out in your brand, look & feel.

INTEGRATIONS: STARRED CONNECT

Continuous insights,
zero effort.

Without all the admin and heavy lifting that normally comes with feedback. Automate feedback into your recruitment CRM or ATS workflow with Starred Connect.

Automatically trigger surveys at key touchpoints in your process.

Integration runs in the background, zero stress for you.

Complete control over your Candidate Experience measurement.

RESPONDENT EXPERIENCE

Human-first Feedback

Starred starts with the human. Feedback means putting yourself in your respondent’s shoes, and creating friction-less and rewarding feedback experiences.

Include the first question in your invite.

Respondent experience optimized forhigh response rates.

Direct survey completions to leave you reviews and give referrals.