This week, we’re talking about empathy at work, and how to follow up on candidates’ feedback after collecting them. You’ll be able to find the video and its script right below. Enjoy, and let us know what you think by leaving a comment on our Youtube video or leaving a LinkedIn message for our host Elena Galli !
Hello, everyone. Get ready to feel all warm and fuzzy ‘cause today we’ll be talking about… Caring. We’ll talk about empathy at work and following up on candidate feedback.
Welcome back to the Tea on Recruiting, where we share insightful and thought-provoking content that can help you shape your recruiting career! Here’s today’s first piece of content!
You’ve started collecting feedback from your candidates, but don’t follow up? In Shania Twain’s words: “That don’t impress me much!” Lucky you, my colleague Sophie has written an article just about that. So, let’s see what’s there for us to learn. Closing the feedback loop once you’ve opened it will:
What you should do:
And now, are you ready for our second article?
Ever heard of Allbirds? The environmentally conscious, comfy as heaven shoes? Weellllllll, their Chief People Officer was interviewed by HR Dive. So, what did Laila Tarraf say?
First off, empathy, compassion and collaboration are now required leadership traits.
Empathy can be groomed and grown:
Another thing that she shared that is really important to know is: Your CEO sets the tone – that’s why they need to be at the highest level of awareness possible.
And afterwards, there is a part about conflict – healthy conflict. People usually lean into conflict too hard or pull back. Since the people at Allbirds like each other, it’s sometimes hard to be as direct as needed. That’s why they came up with working agreements:
Now onto the…
The more barbaric your treatment of candidates, the more demonic their Glassdoor reviews on your company page.
Shoutout to a company we won’t name. Shall we read this review?
“I had an interview with Maternity Cover UK Manager. After hearing only a few questions about my past experience, I was told by the interviewer that: ‘Anyway you’re pretty, so you’re fine.’ “
Is this how the world works? So, trust me, I triple-checked the date on which this review is written and, shockingly, it was from 2017 instead of 1957. So I really need some explanations now.
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Now thank you for watching The Tea on Recruiting. Take care, and see you soon!