Candidate Experience Benchmark:

2018 Staffing Industry cNPS in the Netherlands

Starred is on a mission to help brands improve their Candidate Experience. Your first step in improving? Understanding the Candidate Experience level in the industry landscape.

How are you performing compared with your competition?

We gathered data from thousands of surveys our customers sent to their candidates and clients in 2018 using Starred.The benchmark provides powerful insights into both temp agency and recruitment agency.

  • Starred Candidate Experience Benchmark includes 24,589 respondents across 26 brands in the Netherlands,
    using Starred as their feedback platform.
  • Candidate Net Promoter Score (cNPS) methodology –
    measuring willingness to recommend. Strong indicator of referrals.
  • Experience measured across multiple Candidate Journey
    process stages & touchpoints.

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