Candidate Experience is a black box. Let’s open it
What candidates experience in your recruitment process directly impacts your hiring success, brand reputation, and bottom line. And most companies have no idea.
Supporting top employers worldwide with high-quality Hiring Experiences:
The problem?
You invest in employer branding, expensive tooling, and job boards. But do you know what it feels like to apply to your company? Most candidate experiences are invisible. Until it’s too late.
It’s time to remove the guesswork.
The key to open the
Black Box
Starred turns your Candidate Experience into measurable insights.
Our partners use Starred to hire more efficiently, attract high-quality talent,
improve brand perception and save revenue. All through an improved Hiring Experience.
Turn feedback into a measurable metric. Quantify Candidate Experience with cNPS to understand the sentiment and drive accountability.
Top employers already opening the Black Box
Starred turns your Candidate Experience into measurable insights.
What you don’t measure, you can’t improve
Opening the box is step one. Improving on that what the box shows you is second.
VodafoneZiggo opened the black box to save $142,000 in revenue
By measuring feedback from every candidate (even rejected candidates) they turned negative experiences into learning moments.
With Starred, Candidate Experience becomes business-critical.
saved in revenue
increase in cNPS
was enough to see results
Frequently Asked Questions
Not sure if you should open the Black Box? We got you.
Because your candidates are also your customers, advocates or detractors, even if you don’t hire them.
Every interaction shapes how people perceive your brand. A bad experience doesn’t just cost you talent – it can lead to lost referrals, negative Glassdoor reviews or even customer churn. On the other hand, a great experience turns rejected candidates into promoters.
Candidate Experience isn’t a “nice-to-have”. It’s your first employer branding touchpoint and one of your most overlooked business risks.
Starred connects directly to your ATS to automatically send surveys at key stages of the hiring process. No manual work, no spreadsheets to comb through. Just high-quality feedback, collected from the right candidates at the right time. Learn more here.
We use best-practice survey flows, branding, and timing to generate high response rates. Then, our dashboards and AI-powered analytics help you spot bottlenecks, benchmark your Candidate Experience, and take action where it matters most. You get clear insights that drive better hiring decisions, stronger team performance, and improved employer brand.
Most survey tools treat candidate feedback like a generic form. Starred is built specifically for Talent Acquisition teams.
• With Starred, you don’t just collect feedback, you make sense of it. We give you:
• Fully automated survey delivery, integrated directly through your ATS
• Personalized survey flows based every candidate’s personal journey
• Best-practice templates designed for high-quality feedback
• AI-powered analysis and sentiment scoring
• Real-time dashboards with benchmarking, filters, and team-level insights
You don’t need to be a data analyst to spot issues or a designer to create great surveys.
Then it’s working.
Negative feedback isn’t a failure, it’s insight. It helps you uncover blind spots, protect your brand, and improve what matters. Starred makes feedback safe to explore and easy to act on. You’ll quickly see where improvements will have the biggest impact and in many cases, you’ll find bright spots to celebrate, too.
Plus, you’re giving candidates an outlet, one step before they decide to share their thoughts online and potentially damage your brand.
Connecting Starred to your ATS and setting up the right surveys takes just a few weeks of preparation. From there, you’ll start seeing patterns (what’s working, where candidates drop off, which recruiters get standout praise) almost immediately. Many companies report measurable improvements in candidate satisfaction within the first 90 days.
Actually, it saves you time every week.
Because Starred integrates directly with your ATS, feedback collection happens automatically. No need to manually send surveys, chase candidates or copy data into spreadsheets.
Take Immutable, for example: after switching from a generic forms solution to Starred, their Talent team saved 1.5 days of manual work every month. That’s 9 hours a week saved to focus on candidates, not admin.
From day one, Starred works behind the scenes to reduce friction and surface the insights that matter. You get clean, structured feedback without lifting a finger.
Still have questions?
Our Candidate Experience experts are ready to get them answered.