The Next Generation of Starred is almost ready to welcome you. Bringing the best of both worlds together in one seamless experience, we've built a platform that turns years of candidate and hiring data into stellar hiring performance. Designed for Talent Acquisition teams to foster data clarity, continuous improvement and faster innovation.

Here's what to expect when you sign up:

We'll reach out to you to build a personalized transition plan that suits your organization's goals.
The official beta period begins in January 2026.
This program is only available for Candidate Experience customers at this time.

We're looking forward to bringing the New Generation of Starred to your TA team. Please find answers to some frequently asked questions below. If you have any further questions, please reach out to your Customer Success Manager or email us at support@starred.com.

Frequently Asked Questions

How soon can I change to the “next gen” of Starred?

Access to the Beta version of the platform opens up in January. At this stage, while we can’t guarantee exactly which wave you will be migrated within, we aim to get you on the new platform as soon as possible – be sure to sign up here for updates.

I’m excited! Can I be a beta tester for the new platform?

Yes, as stated above we will open for the first customers in Beta in January 2026. Keep in mind the Beta is only available for Candidate Experience customers at this stage.

Who from my company will have access if I sign up?

We’ll automatically give access to your existing admin users, so be sure to update that user list accordingly before transitioning to the new platform. You can then customize teams, roles, and permissions to invite the rest of your users with the right level of access and views.

Will I have to re-integrate my ATS with the new platform?

If you’re a Talenthub user, yes. We’ll have to set up your integration again.

If you’re a Starred user, no. We use the same integration infrastructure with the current and upgraded Starred platforms. If your ATS is already integrated, we’ll work with you to update workflows and triggers to ensure the new invitations are sent to candidates and internal recipients.

How much does it cost to test the new Starred?

The Beta is completely free to join. We’re offering it at no cost so you can explore the benefits of next generation of Starred and share feedback without any commitment.

Will I still be able to access my historical data? How?

Yes. In your platform, you’ll be able to toggle back to the “old” Starred to view your historical data.

For Talenthub users, you’ll also be able to see your historical data directly in the Talenthub platform.

Can I still use the “old” Starred/Talenthub to send out surveys to candidates while beta testing the “new” Starred?

Yes, that is possible. However, we would recommend not sending multiple surveys to the same candidates at the same stage.

So our recommendation is to transition fully to the new Starred.

Which AI models are you using?

As a user, you’ll be able to choose to use our own internal model or OpenAI. By default all users will have access to our internal model, but you can opt in to have access to OpenAI as well. Once enabled, you’ll be able to switch between the two. Here is how it will work:

If you use our internal model, your data stays completely within our system and is not shared externally.
If you opt in to have access to OpenAI’s model, we will send aggregated, non-identifiable data to their platform. This option offers access to more advanced responses thanks to OpenAI’s capabilities.

How accurate is the AI?

The AI is designed and built specifically for Candidate Insights to provide high-quality, context-aware responses. Starred AI is assisted by specific algorithms that will feed the aggregated data to the AI models in order to ensure the validity of the answers. That said, its accuracy can vary depending on the complexity of the task, the clarity of your input, and which model is used.

Our internal model performs well for all use cases and keeps data private.
The OpenAI model, when enabled, may offer more advanced and accurate responses, especially for complex or nuanced queries.

That said, AI isn't perfect. It can sometimes make mistakes or provide incomplete answers. We recommend reviewing critical outputs and providing feedback so we can continue improving the system.

We’re also continually working to improve the quality of responses and will incorporate newer, more advanced models as they become available to deliver even better performance over time. Thus a part of the beta will be getting input from you on how we can improve the model and if you notice any irrelevant or bad answers.

What data will you send to OpenAI if we sign up?

If you choose to use OpenAI, we may send aggregated, non-identifiable data to OpenAI for the purpose of generating responses.

Here’s what that means:

We do not send personal data such as candidate names, email addresses, or other identifiers.
Only the text content required to generate the AI response, such as anonymized feedback or question text, is shared.

You’ll always be in control: Using OpenAI is completely optional and only available if you explicitly request it and we do not send any data to OpenAI unless you choose to use this instead of the Starred hosted models.

Where is my data stored, and is it secure?

Your data is stored securely in a database that we host and manage directly. This setup ensures that your data stays within our infrastructure, with no third-party storage involved.

Whether you're using our internal AI model or have opted to enable the OpenAI integration, your data is always stored securely in this same environment.

We follow industry best practices for data encryption, access controls, and continuous monitoring to keep your information safe at all times.

Can the AI access sensitive or personal information?

Yes, the AI can access personal information in the form of comments. It cannot tie this comment to a specific user, but if the comment contains personal information, then the AI has "access" to that information.

How do you ensure data privacy and compliance (GDPR)?

We are committed to full compliance with data protection laws and ensuring that your information is handled with the utmost care and security.

Data Encryption: All data used for AI purposes is securely encrypted both while it's being transferred and while it's stored, ensuring it remains protected at all times.
Controlled Access: We have strict access controls to ensure that only authorized personnel can access or process data used in AI models.
GDPR Compliance: We follow GDPR guidelines for any personal data involved in AI or inference, ensuring your data is processed lawfully, transparently, and for legitimate purposes.
Data Minimization: We only use the minimum amount of data necessary for AI tasks, and we don’t store or use personal data unless absolutely required for the functionality.
User Rights: You have the right to access, modify, or request the deletion of your data at any time. We respect your right to privacy, and any AI-related data processing is carried out with your consent.
Internal Hosting & Secure Storage: Data used for AI purposes is stored securely in our own vector database, which we manage and host, ensuring greater control over privacy and security.
Data Retention Policy: We retain data only for as long as necessary to fulfill the purposes for which it was collected, after which it is securely deleted.
Third-Party Disclosure: We do not share personal data with third parties for AI processing unless explicitly stated and consented to.

You’re always in control. We only use the OpenAI model if you explicitly request access and enable it via settings.

Can I provide feedback on the new platform? How do I do that?

Of course, we always welcome your feedback about our products and services! Please share your thoughts on the new platform with your Customer Success Manager via email or meeting, or reach out to support@starred.com. Our customer teams will be sure to relay your input to the Product & Tech team.

What support is available if I have trouble using it?

Please reach out to support@starred.com if you are experiencing any issues.

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